Policies, FAQ, etc.

RETURNS &EXCHANGES 
If you change your mind or are not completely satisfied with your purchase please get in contact with us. People change their mind, that's okay! We get it :-) We are happy to offer you a return or exchange for your purchase, returns and exchanges are accepted within 14 days of the delivery date. Please do not ship any items back to us without receiving communication from us about how to return your items. Items must be in good condition upon return, wearable items must be in SELLING condition. Please don't wear anything and send it back, that's lame.
Returns and Exchanges are limited to full price items. "seconds" items and SALE items are FINAL, they cannot be returned or exchanged. 

SHIPPING
All jewelry packages are shipped first class mail via USPS, orders process in 1-3 business days and shipping takes 2-5 business days depending on your location. ALL Shipping costs are calculated based on the weight of the package and distance of the shipment. Other art products like paintings and larger items are shipped Priority mail and take between 1-4 days. Tracking is available with every purchase and will be emailed to you once your order has shipped. 
Please, always double check that your shipping address is correct,
in the event that your address is incorrect, your items may be miss-delivered or returned to us :-(  
In the event, it has been over 10 business days since placing an order and you have not received any notification or package from us PLEASE reach out! We are here to help you!

EVENTS & SALES
All items purchased offline, in person, or at various events are FINAL SALE. 

RESIN CARE
All resin pieces are made by hand and completely unique. Resin does not react well to extreme heat so please store your resin pieces in room temperature, dry environment. If for some reason you need to clean your resin pieces use a damp cloth or baby wipe. Just like Mogwais we definitely, do not suggest getting your resin jewelry wet. Always take selfies, and when in doubt contact us!